Privacy Policy

House and Garden is committed to protecting your privacy. This policy describes what data we collect, how we use it, and how we protect it, in accordance with the Law on Personal Data Protection of the Republic of Serbia (ZZPL) and GDPR regulations.

1. Data Controller

The data controller for your personal data is House and Garden, available through the website kucaidvoriste.com.

2. What data we collect

We collect the following categories of data:

• Account data: first name, last name, email address, password
• Order data: delivery address, phone number, payment information
• Usage data: IP address, browser type, pages you visited, time of visit
• Cookies: technical and analytical cookies (more in the Cookie Policy)

3. Purpose of data processing

We use your data for:

• Processing and delivering orders
• Communication related to the order
• Improving the user experience on the Website
• Sending promotional notifications (only with your consent)
• Fulfilling legal obligations

4. Legal basis for processing

Data processing is carried out based on: contract performance (order processing), legal obligation, legitimate interest, and your consent.

5. Data sharing

We do not sell your data to third parties. We may share data with:

• Courier services (for delivery)
• Payment processors
• Analytical services (anonymized)

6. Data retention period

We store data for as long as necessary to fulfill the purpose of processing, and for a maximum of 5 years from the last transaction, unless the law stipulates otherwise.

7. Your rights

You have the right to: access your data, rectification, erasure, restriction of processing, data portability, and objection to processing. You can submit a request via the Contact Us page.

8. Data security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction.

9. Contact

For all questions regarding privacy, please contact us via the Contact Us page.